By MindWise HealthTelehealth Services
12 treatment centers 13 services offered
12 treatment centers on Curivya list Telehealth Services, across Alabama, Kentucky, South Carolina and Tennessee. Insurance accepted across these listings includes Aetna, Telus formerly Behavioral Health Systems, Cigna Evernorth Behavioral Health and Devoted Health Plans, among others. Plans differ even within one insurer, so confirm your specific plan with the practice before booking. The same locations also list Medication Management, Anxiety Treatment, Depression Treatment, PTSD and Trauma Treatment and Mood Disorder Treatment.
Telehealth means seeing a psychiatrist, nurse practitioner or therapist by secure video or, at some practices, by phone, instead of in an office. Evaluations, therapy sessions and medication follow-ups can often all be done this way.
It removes the drive, the waiting room and the time off work, which matters most in rural areas and for people with limited transport, young children at home, or anxiety about leaving the house. It is not a lesser kind of care, but it does depend on a private space and a reliable connection.
What can and cannot be done by video
Talk therapy and medication check-ins translate well to video, and many practices offer them routinely. Some things still need an office or a lab: blood tests for certain medications, some parts of an evaluation, and anything requiring a physical exam.
Some medications, including many ADHD stimulants, are controlled substances with their own prescribing rules, so a practice may need to see you in person before or during treatment. Ask the practice how this applies to you rather than assuming.
Where you are matters
Clinicians are licensed by state, and telehealth generally follows where you are during the appointment, not where the practice is. If you live near a state line, travel, or are away at college, ask whether the clinician can see you from that location. The same question applies if you are temporarily staying with family in another state.
When an office visit may be the better choice
Video works well for many people, but not for every situation. If home is not private or not safe, if your connection is unreliable, or if you find it hard to open up through a screen, an office visit may serve you better. Some people do a mix: an in-person first appointment, then video follow-ups. Telehealth is also not for emergencies. If you are in crisis, call or text 988, or call 911 if you are in immediate danger.
Getting ready, and what to ask
Before a first video visit, check that the practice's video link or app works on your phone or computer, find a room where you will not be overheard, and have your medication list and insurance card nearby. Headphones help with privacy.
When booking, ask whether the practice offers video for new patients or only for follow-ups, whether phone-only visits are an option if video is not possible, whether your plan covers telehealth at the same rate as office visits, and what happens if the connection drops mid-session.
Common questions about Telehealth Services
Is telehealth covered by insurance?
Many plans cover telehealth mental health visits, but coverage and copays vary by plan. Check with your plan and ask the practice before your first visit.
Can I get a psychiatric evaluation by video?
Many practices do full psychiatric evaluations by video. Some want at least one in-person visit, especially for certain medications or for children, so ask when you book.
What if I do not have a private place for a video session?
People use parked cars, closed bedrooms or a quiet room at a library or workplace. Tell the clinician if privacy is a problem, since some practices can offer a phone visit or an in-office appointment instead.
Can I see a telehealth provider in another state?
Usually only if the clinician is licensed in the state where you are at the time of the appointment. Confirm this with the practice before booking.